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Every question reaches a person. Most get an answer inside a day.
Have questions about Routo? Need help with your link management? We're here to help. Reach out to our team and we'll get back to you within 24 hours.
Send us a message
Fill out the form below and we'll respond within 24 hours.
Other ways to reach us
Prefer to reach out directly? Use one of these channels based on your needs.
General Inquiries
Questions about Routo or need general information
hello@routo.io
Sales & Enterprise
Custom plans, volume pricing, and enterprise features
sales@routo.io
Technical Support
Help with your account, links, or technical issues
support@routo.io
API & Developer Support
Questions about API, SDKs, or integration help
support@routo.io
Quick Answers
Common questions we receive. Don't see your question? Send us a message above.
What's your typical response time?
We aim to respond to all inquiries within 24 hours during business days. Critical support issues for paid plans receive same-day responses.
Do you offer phone support?
Phone support is available for Business plans. Email and chat support is available for all paid plans. Free plan users receive email support.
Can I schedule a demo?
Yes! For Enterprise inquiries, email sales@routo.io to schedule a personalized demo with our team.
Where can I find documentation?
Our API documentation is available at /docs. For general help articles, check our support center (coming soon) or contact support@routo.io.
Ready to get started?
Reliable link management for teams that need their links to work everywhere.